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1.4fr;align-items:center;gap:8px;width:520px;min-height:70px;padding:12px 23px;display:grid;position:absolute;bottom:0;right:0}.modal-layer{justify-content:center;align-items:center;padding:20px;display:flex}.new-modal{background:var(--surface);border-radius:14px;width:590px;max-width:100%;max-height:calc(100vh - 40px);animation:.16s ease-out modalIn;overflow-y:auto;box-shadow:0 24px 75px #0d141f3b}@keyframes modalIn{0%{opacity:0;transform:translateY(8px)scale(.99)}to{opacity:1;transform:translateY(0)scale(1)}}.new-modal>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;padding:21px 23px 17px;display:flex}.new-modal header p{color:var(--muted);margin:5px 0 0;font-size:9px}.modal-fields{grid-template-columns:1fr 1fr;gap:13px;padding:20px 23px;display:grid}.modal-fields .wide{grid-column:1/-1}.modal-fields input,.modal-fields select{height:38px}.modal-fields textarea{resize:vertical}.promise-options{grid-template-columns:repeat(3,1fr);gap:7px;display:grid}.promise-options label{border:1px solid var(--line);color:var(--muted);background:#f7f8fa;border-radius:7px;align-items:center;gap:6px;min-height:37px;padding:0 9px;font-size:9px;display:flex}.promise-options input{accent-color:var(--accent);width:auto;height:auto}.new-modal>footer{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:8px;padding:13px 23px;display:flex}.toast{color:#fff;z-index:120;background:#17202d;border:1px solid #ffffff14;border-radius:9px;align-items:center;gap:9px;min-height:43px;padding:8px 11px;animation:.18s ease-out toastIn;display:flex;position:fixed;bottom:22px;left:50%;transform:translate(-50%);box-shadow:0 13px 32px #0a10183b}@keyframes toastIn{0%{opacity:0;transform:translate(-50%,8px)}to{opacity:1;transform:translate(-50%)}}.toast>span{background:var(--success);border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;font-size:8px;display:flex}.toast strong{font-size:9px;font-weight:580}.toast button{color:#a9aeff;background:0 0;margin-left:4px;font-size:9px;font-weight:650}.toast .toast-close{color:#8e98a5;margin-left:1px;font-size:15px;font-weight:400}.operations-view{min-width:0}.operations-section{margin-top:27px}.workspace-note{color:var(--muted-2);white-space:nowrap;font-size:8px;font-weight:560}.text-link{color:var(--accent);background:0 0;align-items:center;gap:4px;padding:5px;font-size:10px;font-weight:630;text-decoration:none;display:inline-flex}.text-link:hover{color:var(--accent-dark)}.text-link span{font-size:13px}.tag-row .claim-tag{color:#6550a5;background:#f1effd}.tag-row .courtesy-tag{color:#287887;background:#eaf5f7}.claims-grid{grid-template-columns:repeat(auto-fit,minmax(270px,1fr));gap:10px;display:grid}.claim-card{background:var(--surface);border:1px solid var(--line);text-align:left;border-left:3px solid #8c73ca;border-radius:11px;min-width:0;padding:13px;transition:all .14s;box-shadow:0 2px 6px #1b232f06}.claim-card:hover{border-color:#cfd4dc #cfd4dc #cfd4dc #8c73ca;transform:translateY(-1px);box-shadow:0 8px 22px #1c263512}.claim-card.tone-critical{border-left-color:var(--danger)}.claim-card.tone-warning{border-left-color:var(--warning)}.claim-card.tone-calm{border-left-color:var(--accent)}.claim-card.tone-ready{border-left-color:var(--success)}.claim-card-top{justify-content:space-between;align-items:center;gap:8px;margin-bottom:13px;display:flex}.claim-reference{color:var(--muted-2);letter-spacing:.04em;text-overflow:ellipsis;white-space:nowrap;font-size:8px;font-weight:680;overflow:hidden}.claim-status{--claim:#7c8794;background:var(--claim);align-items:center}@supports (color:color-mix(in lab, red, red)){.claim-status{background:color-mix(in srgb, var(--claim) 10%, white)}}.claim-status{border:1px solid var(--claim)}@supports (color:color-mix(in lab, red, red)){.claim-status{border:1px solid color-mix(in srgb, var(--claim) 17%, white)}}.claim-status{color:var(--claim);border-radius:12px}@supports (color:color-mix(in lab, red, red)){.claim-status{color:color-mix(in srgb, var(--claim) 82%, #111)}}.claim-status{text-transform:none;flex:none;gap:5px;padding:5px 7px;font-size:8px;font-weight:690;display:inline-flex}.claim-status i{background:var(--claim);border-radius:50%;width:5px;height:5px}.claim-coverage,.claim-draft{--claim:#7c8794}.claim-diagnosis{--claim:#4471c6}.claim-submitted,.claim-repair{--claim:#5c63cf}.claim-info-needed,.claim-declined{--claim:var(--danger)}.claim-authorized,.claim-paid{--claim:var(--success)}.claim-invoice{--claim:var(--warning)}.claim-payment{--claim:#457cae}.claim-customer{grid-template-columns:37px minmax(0,1fr);align-items:center;gap:10px;display:grid}.claim-customer .claim-monogram{color:#6d56aa;background:#f1effd;border:1px solid #e3ddf4;border-radius:9px;justify-content:center;align-items:center;width:37px;height:37px;font-size:10px;font-weight:740;display:flex}.claim-customer h3,.claim-customer p,.claim-customer small{text-overflow:ellipsis;white-space:nowrap;min-width:0;margin:0;display:block;overflow:hidden}.claim-customer h3{letter-spacing:-.01em;font-size:12px}.claim-customer p{color:#4f5a67;margin-top:2px;font-size:9px}.claim-customer small{color:var(--muted-2);margin-top:4px;font-size:7px}.claim-progress{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:9px;margin:13px 0 11px;display:grid}.claim-progress>div{background:#eceff3;border-radius:4px;height:5px;overflow:hidden}.claim-progress>div span{border-radius:inherit;background:linear-gradient(90deg,#7379e7,#555dcf);height:100%;display:block}.claim-progress small{color:var(--muted-2);white-space:nowrap;font-size:7px}.claim-amounts{border-top:1px solid #edf0f3;border-bottom:1px solid #edf0f3;grid-template-columns:repeat(3,minmax(0,1fr));padding:9px 0;display:grid}.claim-amounts>span{border-right:1px solid #edf0f3;min-width:0;padding:0 8px}.claim-amounts>span:first-child{padding-left:0}.claim-amounts>span:last-child{border-right:0;padding-right:0}.claim-amounts small,.claim-amounts strong{display:block}.claim-amounts small{color:var(--muted-2);text-transform:uppercase;margin-bottom:3px;font-size:7px;font-weight:650}.claim-amounts strong{text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.claim-next{background:#f7f8fa;border-radius:8px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:4px 8px;margin-top:10px;padding:8px 9px;display:grid}.claim-next small,.claim-next strong{min-width:0;display:block}.claim-next small{color:var(--muted-2);text-transform:uppercase;grid-column:1;font-size:7px;font-weight:680}.claim-next strong{grid-column:1;font-size:9px;line-height:1.35}.claim-next>span{color:#a8afb9;grid-area:1/2/3}.linked-workflows{grid-template-columns:1fr 1fr;gap:7px;display:grid}.linked-card{border:1px solid var(--line);text-align:left;background:#f7f8fa;border-radius:9px;grid-template-columns:29px minmax(0,1fr) auto;align-items:center;gap:8px;min-height:78px;padding:9px;transition:all .14s;display:grid}.linked-card:hover,.linked-card.active{background:#fff;border-color:#cfd5df;box-shadow:0 5px 14px #1b232f0d}.linked-icon{border-radius:8px;justify-content:center;align-items:center;width:29px;height:29px;font-size:12px;font-weight:730;display:flex}.linked-icon.claim-icon{color:#6a52a7;background:#f1effd}.linked-icon.courtesy-icon{color:#2b7885;background:#eaf5f7}.linked-card small,.linked-card strong,.linked-card em{text-overflow:ellipsis;white-space:nowrap;min-width:0;display:block;overflow:hidden}.linked-card small{color:var(--muted-2);text-transform:uppercase;font-size:7px;font-weight:670}.linked-card strong{margin-top:2px;font-size:9px}.linked-card em{color:var(--muted);margin-top:3px;font-size:7px;font-style:normal}.linked-card>b{color:#a7aeb8;font-size:12px}.drawer-title .claim-monogram{color:#6a52a7;background:linear-gradient(145deg,#eeeafd,#f5f2ff);border-color:#e2dbf5}.claim-program{color:#6b56a7;margin-top:4px;font-size:8px;font-weight:650;display:inline-block}.claim-stage-picker{grid-template-columns:repeat(4,minmax(0,1fr));gap:5px;display:grid}.claim-stage-picker button{--claim:#8d96a1;color:var(--muted);background:#f4f5f7;border:1px solid #0000;border-radius:6px;align-items:center;gap:5px;min-width:0;min-height:31px;padding:0 7px;font-size:7px;font-weight:620;display:flex}.claim-stage-picker button:hover{border-color:var(--line-strong)}.claim-stage-picker button i{background:#a1a8b1;border-radius:50%;flex:none;width:5px;height:5px}.claim-stage-picker button.active{background:var(--claim)}@supports (color:color-mix(in lab, red, red)){.claim-stage-picker button.active{background:color-mix(in srgb, var(--claim) 9%, white)}}.claim-stage-picker button.active{border-color:var(--claim)}@supports (color:color-mix(in lab, red, red)){.claim-stage-picker button.active{border-color:color-mix(in srgb, var(--claim) 24%, white)}}.claim-stage-picker button.active{color:var(--claim)}@supports (color:color-mix(in lab, red, red)){.claim-stage-picker button.active{color:color-mix(in srgb, var(--claim) 84%, #111)}}.claim-stage-picker button.active i{background:var(--claim)}.workflow-disclaimer{color:var(--muted);background:#f7f8fa;border-left:2px solid #9b83d1;border-radius:0 6px 6px 0;margin:9px 0 0;padding:7px 8px;font-size:8px;line-height:1.45}.document-checklist{grid-template-columns:1fr 1fr;gap:6px;display:grid}.document-checklist button,.turnaround-checklist button{border:1px solid var(--line);color:var(--muted);text-align:left;background:#f7f8fa;border-radius:7px;align-items:center;gap:7px;min-height:35px;padding:0 8px;font-size:8px;font-weight:610;display:flex}.document-checklist button:hover,.turnaround-checklist button:hover{border-color:#cbd2da}.document-checklist button>span,.turnaround-checklist button>span{color:#fff;border:1px solid #cdd3db;border-radius:4px;flex:none;justify-content:center;align-items:center;width:17px;height:17px;font-size:7px;display:flex}.document-checklist button.complete,.turnaround-checklist button.complete{background:var(--success-soft);color:#216f5a;border-color:#cee7de}.document-checklist button.complete>span,.turnaround-checklist button.complete>span{background:var(--success);border-color:var(--success)}.rental-benefit{background:#faf9fe;border:1px solid #e7e2f4;border-radius:10px;margin-top:4px;padding:14px}.benefit-note{color:var(--muted-2);font-size:7px;font-weight:590}.toggle-row{color:#4d5866;align-items:center;gap:7px;margin:7px 0 11px;font-size:8px;font-weight:610;display:flex}.toggle-row input{accent-color:var(--accent);width:14px;height:14px;margin:0}.fleet-section{min-width:0}.fleet-board{scrollbar-color:#c7cdd5 transparent;scrollbar-width:thin;grid-auto-columns:minmax(232px,1fr);grid-auto-flow:column;gap:10px;min-height:390px;padding:0 0 14px;display:grid;overflow-x:auto}.fleet-column{--fleet:#7f8995;background:#eceff3;border:1px solid #e1e5ea;border-radius:11px;min-height:375px;padding:10px}.fleet-available,.fleet-status-available{--fleet:var(--success)}.fleet-reserved,.fleet-status-reserved{--fleet:#7663ba}.fleet-out,.fleet-status-out{--fleet:#4471c6}.fleet-turnaround,.fleet-status-turnaround{--fleet:var(--warning)}.fleet-unavailable,.fleet-status-unavailable{--fleet:#a0605b}.fleet-column>header{align-items:center;gap:7px;padding:2px 2px 10px;display:flex}.fleet-column>header h3{letter-spacing:.01em;margin:0;font-size:10px;font-weight:720}.fleet-column>header b{color:var(--muted);background:#17202d0f;border-radius:10px;justify-content:center;align-items:center;min-width:19px;height:19px;margin-left:auto;font-size:9px;display:flex}.fleet-status-dot{background:var(--fleet);border-radius:50%;width:7px;height:7px}.fleet-cards{flex-direction:column;gap:8px;display:flex}.fleet-card{background:var(--surface);border:1px solid #dde2e8;border-left:3px solid var(--fleet);text-align:left;border-radius:9px;width:100%;min-width:0;padding:11px;transition:all .14s;box-shadow:0 2px 5px #1b232f08}.fleet-card:hover{border-color:#ccd3dc;border-left-color:var(--fleet);transform:translateY(-1px);box-shadow:0 7px 20px #1a233014}.fleet-card.tone-critical{border-left-color:var(--danger)}.fleet-card.tone-warning{border-left-color:var(--warning)}.fleet-card-top{justify-content:space-between;align-items:center;gap:7px;margin-bottom:7px;display:flex}.fleet-card-top>span:last-child{color:var(--muted-2);letter-spacing:.04em;font-size:7px;font-weight:650}.fleet-number{background:var(--fleet)}@supports (color:color-mix(in lab, red, red)){.fleet-number{background:color-mix(in srgb, var(--fleet) 11%, white)}}.fleet-number{color:var(--fleet);border-radius:9px}@supports (color:color-mix(in lab, red, red)){.fleet-number{color:color-mix(in srgb, var(--fleet) 82%, #111)}}.fleet-number{padding:4px 6px;font-size:8px;font-weight:760}.fleet-card h4{letter-spacing:-.01em;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:11px;overflow:hidden}.fleet-assignment{background:#f7f8fa;border-radius:7px;margin-top:8px;padding:7px 8px}.fleet-assignment strong,.fleet-assignment span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.fleet-assignment strong{font-size:9px}.fleet-assignment span{color:var(--muted);margin-top:3px;font-size:7px}.fleet-location{color:var(--muted);min-height:22px;margin:8px 0 0;font-size:8px;line-height:1.35}.fleet-due{border-top:1px solid #edf0f3;border-bottom:1px solid #edf0f3;justify-content:space-between;align-items:center;margin-top:8px;padding:7px 0;display:flex}.fleet-due small{color:var(--muted);font-size:8px}.fleet-due strong{color:var(--muted);background:#f0f2f5;border-radius:9px;padding:4px 6px;font-size:8px}.fleet-due strong.late{background:var(--danger-soft);color:var(--danger)}.turnaround-mini{gap:4px;margin-top:8px;display:flex}.turnaround-mini span{background:var(--warning-soft);color:#a86524;border-radius:4px;padding:4px 5px;font-size:7px;font-weight:630}.turnaround-mini span.done{background:var(--success-soft);color:var(--success);text-decoration:line-through}.fleet-footer{color:var(--muted-2);justify-content:space-between;align-items:center;margin-top:9px;font-size:7px;display:flex}.fleet-footer>span:first-child{align-items:center;gap:5px;display:flex}.fleet-footer i{background:#e6e9ed;border-radius:4px;width:30px;height:5px;display:block;overflow:hidden}.fleet-footer i b{background:var(--fleet);border-radius:inherit;height:100%;display:block}.fleet-status{--fleet:#7f8995;background:var(--fleet);align-items:center}@supports (color:color-mix(in lab, red, red)){.fleet-status{background:color-mix(in srgb, var(--fleet) 10%, white)}}.fleet-status{color:var(--fleet);border-radius:12px}@supports (color:color-mix(in lab, red, red)){.fleet-status{color:color-mix(in srgb, var(--fleet) 82%, #111)}}.fleet-status{text-transform:capitalize;gap:5px;padding:5px 7px;font-size:8px;font-weight:690;display:inline-flex}.fleet-status i{background:var(--fleet);border-radius:50%;width:5px;height:5px}.drawer-title .courtesy-monogram{color:#287984;background:linear-gradient(145deg,#e6f5f5,#eff9f8);border-color:#d5eaea}.courtesy-quick-stats strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.courtesy-action-panel{border:1px solid var(--line);background:#fafbfc;border-radius:10px;margin-top:12px;padding:14px}.courtesy-assignment-form .full-field:first-child{margin-top:0}.verification-row{grid-template-columns:1fr 1fr;gap:7px;margin-top:4px;display:grid}.verification-row .toggle-row{border:1px solid var(--line);background:#fff;border-radius:7px;min-height:35px;margin:0;padding:0 8px}.wide-action{width:100%;margin-top:10px}.assignment-summary{border:1px solid var(--line);background:#fff;border-radius:8px;grid-template-columns:repeat(3,minmax(0,1fr));margin:9px 0 10px;display:grid;overflow:hidden}.assignment-summary>span{border-right:1px solid var(--line);min-width:0;padding:8px}.assignment-summary>span:last-child{border-right:0}.assignment-summary small,.assignment-summary strong{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.assignment-summary small{color:var(--muted-2);text-transform:uppercase;margin-bottom:3px;font-size:7px;font-weight:650}.assignment-summary strong{font-size:9px}.action-pair{grid-template-columns:1fr 1fr;gap:7px;margin-top:10px;display:grid}.action-pair>button{width:100%}.danger-button{color:var(--danger);border-color:#edcbc7}.danger-button:hover{background:var(--danger-soft)}.damage-callout{background:var(--danger-soft);color:var(--danger);border:1px solid #f0cbc7;border-radius:8px;margin:8px 0 10px;padding:9px}.damage-callout strong,.damage-callout span{display:block}.damage-callout strong{font-size:9px}.damage-callout span{color:#a44a45;margin-top:3px;font-size:8px;line-height:1.4}.turnaround-checklist{grid-template-columns:1fr 1fr;gap:6px;margin-top:8px;display:grid}.fleet-availability-control{justify-content:flex-end;display:flex}.fleet-availability-control .text-button{color:var(--danger)}.primary-button:disabled,.secondary-button:disabled{box-shadow:none;cursor:not-allowed;opacity:.42}.full-field select,.full-field textarea{background:var(--surface);border:1px solid var(--line-strong);border-radius:7px;outline:0;width:100%;padding:8px 9px;font-size:10px}.full-field select{height:36px}.full-field textarea{resize:vertical;min-height:58px;line-height:1.4}.full-field select:focus,.full-field textarea:focus{border-color:#5058d78c;box-shadow:0 0 0 3px #5058d712}.timeline-item.claim .timeline-icon{color:#6a52a7;background:#f1effd;border-color:#e0daf3}.timeline-item.courtesy .timeline-icon{color:#287984;background:#eaf5f7;border-color:#d3e8ea}.focus-callout.calm{background:var(--accent-soft);border-color:#d9ddfb}.focus-callout.calm>span{background:var(--accent)}.focus-callout.calm small{color:var(--accent)}.claim-attention-rail .attention-meta{max-width:108px}.claim-drawer .drawer-content,.courtesy-drawer .drawer-content{scrollbar-color:#c7cdd5 transparent;scrollbar-width:thin}@media (width<=1300px){.attention-rail{grid-template-columns:repeat(2,minmax(0,1fr))}.kpi-card em{display:none}.kpi-card{grid-template-columns:36px 1fr}.list-head,.list-row{grid-template-columns:minmax(210px,1.2fr) 140px 100px minmax(190px,1fr)}.list-head>:last-child,.list-row>:last-child{display:none}}@media (width<=960px){.sidebar{align-items:center;width:72px;padding-left:10px;padding-right:10px}.sidebar-brand{padding-left:0;padding-right:0}.sidebar-brand>div:last-child,.local-status div,.advisor>div:last-child,.primary-nav b,.data-actions{display:none}.primary-nav{width:100%}.primary-nav button{justify-content:center;padding:0;font-size:0}.nav-symbol{font-size:18px}.local-status{justify-content:center;padding:10px}.advisor{justify-content:center;padding-left:0;padding-right:0}.workspace{margin-left:72px}.topbar{flex-direction:column;justify-content:center;align-items:flex-start;gap:13px;padding:18px 0}.topbar-actions{width:100%}.search-box{flex:1;width:auto}.kpi-grid{grid-template-columns:repeat(2,1fr)}.list-head,.list-row{grid-template-columns:minmax(200px,1.3fr) 130px 100px}.list-head>:nth-child(4),.list-row>:nth-child(4){display:none}}@media (width<=700px){body{font-size:13px}.sidebar{background:var(--nav);flex-direction:row;align-items:stretch;width:100%;height:64px;padding:7px 8px;inset:auto 0 0}.sidebar-brand,.sidebar-spacer,.local-status,.advisor,.data-actions{display:none}.primary-nav{flex:1;grid-template-columns:repeat(5,1fr);gap:3px;display:grid}.primary-nav button{min-height:50px}.primary-nav button.active{box-shadow:inset 0 -2px #747bef}.workspace{margin-left:0;padding:0 14px 88px}.topbar{padding-top:16px}.topbar h1{font-size:21px}.topbar-actions{flex-direction:column;align-items:stretch}.search-box{flex:none;width:100%}.topbar-actions .primary-button{width:100%}.kpi-grid{gap:7px}.kpi-card{min-height:72px;padding:10px}.kpi-card small{font-size:8px}.kpi-card strong{font-size:18px}.attention-rail{grid-template-columns:1fr}.attention-card:nth-child(n+4){display:none}.lane-toolbar{flex-direction:column;align-items:flex-start;gap:9px}.filter-row{max-width:100%;overflow-x:auto}.filter-row button{flex:none}.view-toggle{align-self:flex-end}.board{grid-auto-columns:calc(100vw - 38px)}.list-view{overflow-x:auto}.list-head,.list-row{min-width:600px}.detail-drawer,.drawer-footer{width:100%}.field-grid{grid-template-columns:1fr}.stage-picker{grid-template-columns:repeat(3,1fr)}.new-modal{border-radius:12px}.modal-fields{grid-template-columns:1fr}.modal-fields .wide{grid-column:auto}.promise-options{grid-template-columns:1fr}.toast{width:max-content;max-width:calc(100vw - 24px);bottom:77px}.workspace-note{display:none}.claims-grid{grid-template-columns:1fr}.claim-card{padding:11px}.claim-attention-rail .attention-meta{max-width:92px}.fleet-board{grid-auto-columns:calc(100vw - 38px)}.linked-workflows,.verification-row,.action-pair,.document-checklist,.turnaround-checklist{grid-template-columns:1fr}.claim-stage-picker{grid-template-columns:repeat(3,minmax(0,1fr))}.assignment-summary{grid-template-columns:1fr}.assignment-summary>span{border-bottom:1px solid var(--line);border-right:0}.assignment-summary>span:last-child{border-bottom:0}.rental-benefit,.courtesy-action-panel{padding:11px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}